GlobalCorp Inc.

Finance Architecture Diagnostic
Prepared by Jedi.CFO
February 2026
Confidential — Sample
01 / 13
Executive Summary

Current State

2.0
FTE Gap in T&E
1 person doing the work of 3 — processing + compliance
92%
T&E Query Rate (NACOR)
Manual intervention on nearly every claim
280K
AP Invoices Processed Manually
Zero automation. $8.20 per invoice.
$2.8M+
Annual Cost of Inaction
T&E risk + non-compliance losses + AP inefficiency
Two findings. One theme: finance operations built for a company half this size, running on manual effort instead of systems. T&E non-compliance is bleeding money — and there is no capacity to enforce policy.
Data: GlobalCorp GBS records (FY2025), Jedi.CFO capacity analysis. AP metrics based on actual invoice volumes and fully loaded cost per FTE.
02 / 13
Scope & Scale

GBS Finance Footprint

55 FTEs across two shared service centres (Cape Town + Vilnius)

FunctionFTENotes
AP — Freight12Manual 3-way match, LogisTrak ERP
AP — Contract Logistics3Manual processing, PDF invoices
AR — Cash Application4InvoiceIQ automation (partial)
AR — Collections152,600 open invoices
Netting / Intercompany8Global coverage
Financial Control2Month-end close support
General Ledger3Meridian reconciliations
WW Finance Offshoring7Regional support functions
T&E Processing16 entities, 3 continents, zero backup — 2.0 FTE gap
TOTAL55
Source: GBS headcount register (Jan 2026). T&E row highlighted — single point of failure identified during diagnostic.
03 / 13
Finding 1 — T&E

Unauthorized Scope Expansion

NACOR was added to GBS T&E processing without governance approval, business case, or headcount adjustment

GFHQ — Approved
Claims / month166
Monthly hours72
Workload share26%
Query rate65%
Transactions / claim9
NACOR — Unauthorized
Claims / month289
Monthly hours168
Workload share58%
Query rate92%
Transactions / claim14
NACOR consumes 58% of T&E hours. Added without GBS Director knowledge. No business case. No headcount adjustment. Zero capacity left for policy enforcement — non-compliant claims are processed without challenge, bleeding recoverable spend.
Data: T&E workload tracking (May–Dec 2025). Hours based on 163 available hours/month per FTE. Remaining 16% (42 claims, 38 hrs) allocated to 4 other entities.
04 / 13
Finding 2 — Accounts Payable

The Manual Processing Trap

280,000 invoices per year processed entirely by hand — at more than 3x the cost of automated peers

$8.20
Cost per AP Invoice
Industry median $5.40. Top quartile $2.40.
0%
Straight-Through Processing
Every invoice touched by human hands
12 min
Average Processing Time
3-way match, keying, posting — all manual
$180K
Annual Late Payment Penalties
Avoidable with automation and auto-posting
InvoiceIQ is licensed. LogisTrak has auto-matching capability. Neither is deployed. The tools exist. The configuration does not.
Data: AP operations review (FY2025). Cost per invoice is fully loaded (salary, benefits, overheads). Benchmarks: SSON/APQC Global AP Benchmark Report 2024.
05 / 13
Diagnosis

Root Cause Analysis

Governance Gap

No scope review process for GBS additions. NACOR added informally, bypassing GBS Director.

PROCESS

T&E Policy Non-Compliance

92% of NACOR claims require manual intervention. Bookings outside approved channels, missing receipts. No capacity to reject or enforce — non-compliant spend is rubber-stamped because the alternative is a processing meltdown.

COMPLIANCE

Manual AP by Default

280K invoices processed by hand annually. No OCR, no auto-matching, no auto-posting. InvoiceIQ and LogisTrak automation licensed but not configured.

TECHNOLOGY

Systems Not Activated

InvoiceIQ, LogisTrak auto-matching, and Meridian expense module all have automation capabilities that remain inactive.

TECHNOLOGY
06 / 13
Opportunity

What AP Automation Unlocks

Current State — Manual
Cost per invoice$8.20
Processing time12 min
STP rate0%
Error rate4.2%
AP FTEs consumed15
Late payment penalties$180K/yr
Automated Target
Cost per invoice$2.40
Processing time3 min
STP rate65%
Error rate1.5%
AP FTEs freed8–9
Late payment penalties$35K/yr
$1.77M annual value. 5-week payback. The technology is already licensed.
Target state: APQC top-quartile benchmarks. Savings = 280K invoices x ($8.20 - $2.40) = $1.62M + $145K late payment reduction. FTE reallocation to higher-value work, not headcount reduction.
07 / 13
Risk

Risk Assessment

High

Single Point of Failure — T&E

1 person at 300% capacity, zero backup. Leave or resignation halts T&E for 6 entities across 3 continents. Non-compliant claims are processed unchallenged — the operator has no capacity to enforce policy, creating unrecoverable spend losses.

High

AP Error & Compliance Exposure

4.2% error rate on 280K invoices = 11,760 errors/year. Manual processes lack audit trail for SOX compliance.

Medium

Governance Bypass Precedent

NACOR assigned outside governance. Sets precedent for uncontrolled scope additions to GBS without review.

Medium

Vendor Relationship Damage

8.5% late payment rate erodes carrier relationships. In freight forwarding, carrier goodwill directly impacts rate negotiations and capacity allocation.

Risk severity rated per COSO framework. AP error count: 280,000 x 4.2% = 11,760. Late payment rate from vendor payment analysis (FY2025).
08 / 13
Benchmarks

Where GlobalCorp Stands

Against industry median and top-quartile peers

📋 T&E Query Rate

GlobalCorp
92%
Industry Median
40%
Top Quartile
20%

💰 AP Cost / Invoice

GlobalCorp
$8.20
Industry Median
$5.40
Top Quartile
$2.40

⚡ AP Straight-Through

GlobalCorp
0%
Industry Median
35%
Top Quartile
65%
Benchmarks: SSON/APQC Global AP Benchmark Report 2024, Deloitte GBS Maturity Survey 2024. T&E query rate based on Jedi.CFO T&E processing analytics database.
09 / 13
Recommendations

Recommended Actions

Immediate

  1. Formalize NACOR scope through GBS Review Board
  2. Approve 2 additional T&E FTEs (2.0 gap — processing + compliance enforcement)
  3. Initiate InvoiceIQ deployment project with existing license

60-Day

  1. Deploy InvoiceIQ AP automation + OCR invoice capture
  2. Activate LogisTrak auto-matching for freight invoices
  3. Issue T&E compliance directive from CFO to US leadership

90-Day

  1. Achieve 65% straight-through processing rate for AP
  2. Establish SLA and charge-back model for T&E by entity
  3. Set governance precedent: no scope additions without Review Board
10 / 13
Implementation

Action Detail

ActionOwnerTimelineExpected Impact
Formalize NACOR scopeGBS DirectorWeek 1Governance compliance
Approve 2 T&E FTEsCFOWeek 1Close 2.0 FTE gap — processing + compliance
InvoiceIQ deploymentGBS Director + ITDay 1–60AP automation foundation
OCR + auto-matching activationIT + Finance ControlDay 30–6065% STP target
T&E compliance directiveCFO → US leadershipDay 14Reduce 92% query rate
AP SLA and charge-back modelGBS Director + CFODay 60–90Cost transparency
T&E governance precedentGBS Review BoardDay 90Prevent future scope creep
Meridian expense module activationGBS Director + ITDay 60–90T&E auto-reject/routing
Timeline assumes CFO approval at diagnostic walkthrough. InvoiceIQ deployment leverages existing license agreement — no procurement delay.
11 / 13
Decision

Investment vs. Inaction

Invest — Fix Both
T&E: 2 Additional FTEs$76K/yr
T&E: Training + systems$25K
AP: InvoiceIQ deployment$45K
AP: Auto-matching + OCR$60K
AP: Training$10K
AP: InvoiceIQ license (ongoing)$60K/yr
Total Year 1$276K
Ongoing annual$136K
Inaction — Leave Both
T&E exposure (overtime, burnout, vacancy)$680K+
T&E non-compliance losses$220K
AP manual cost above benchmark$1.62M
Late payment penalties$180K
AP error remediation$95K
Total Annual Exposure$2.8M+
ROI on investment10:1
T&E exposure includes vacancy risk, emergency backfill, and overtime at 300% capacity. Non-compliance losses: unrecoverable out-of-policy spend processed without challenge. AP manual cost = 280K x ($8.20 - $2.40). ROI = $2.8M / $276K = 10:1.
12 / 13
Next Steps

Discussion & Decision

“Approve T&E headcount and governance, deploy AP automation using tools already licensed”
Three decisions for this meeting:
1. Approve 2 T&E FTEs 2. Formalize NACOR Scope 3. Deploy AP Automation
13 / 13
01 / 13

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